Rock On!
In a recent EOS Quarterly Meeting, the Leadership Team was proud to report that they had completed each of the ten Rocks (key priorities) that they had committed to getting done. They had gotten close in previous quarters, always exceeding the goal of 80% completion but this was their first “100% quarter”. In fact, I’ve conducted hundreds of sessions with …
Tools, Training & Process
When I was in my teens, my dad bought me a Norelco triple-head electric shaver for Christmas. It was a state-of- the-art tool ready to tackle the dozen or so hairs that were beginning to sprout on my chin. I used it for many years until I became frustrated by its inefficacy to closely shave what was emerging as a …
Real World Results – How EOS Changed Their Business
The Power of Process A month ago I was pleasantly surprised and flattered to hear one of my client’s recent podcasts talking about how the Entrepreneurial Operating System, EOS® has changed his business. I didn’t ask them to do this nor did they invite me to participate, this was all on their own. Jason Zengers, a client of mine, and …
Dealing with Three Types of Issues during a Quarterly Conversation
What causes a bit of angst for many bosses during Quarterly Conversations is an issue that comes up that may surprise them or that they may be ill-equipped to deal with. There are three types of issues that you must be prepared to address. The first type of issue, and this comes up most frequently by the way, is an …
What The Heck is EOS?
Introducing the newest addition to the EOS Library, What the Heck is EOS. Click here to Order Now!
Maintaining the Right Meeting Pulse
There are two components of having a meeting pulse. The first is the meeting itself – It’s stated objectives and agenda. The second component is its frequency – how often you meet. The fact is, you can’t run a successful business without having meetings. So, if you think that meetings are a total waste of time, do a little soul …
Keeping Expectations Clear at the Herrington Inn
I’d like to share a story about how a boutique hotel in Geneva, Illinois, won the prestigious AAA Four Diamond Award for 19 years in a row. The story begins with a great boss, Paul Ruby, who took over the hotel as a general manager and instituted what he called “The Herrington Rules”. These are the 12 rules that make …
Keeping Expectations Clear
I’m frequently asked, “How can I hold my people more accountable?” The simple answer is, you can’t. You must create an environment where people hold themselves accountable. And, accountability starts with clear expectations. But, keeping expectations clear is a two-way street. This means that your direct reports must be clear on your expectations of them, and you must be …
Leadership and Management
Last time we discussed the 4 Truths that you must embrace to Be a Great Boss. Today’s focus is defining Leadership and Management, what makes them different but also, equally important. Simply put … Leadership is defined as: Working “On” the business Providing Clear Direction Creating an Opening Thinking Management is defined as: Working “In” the business Keeping Expectations Clear …
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