The Best Defense is Good Offense

Clark Neuhoff People

Employee Retention is No Accident Since I began working the with private business owners 16 years ago, one of the biggest challenges that always comes up is finding good people.  This hasn’t changed yet and is not likely to anytime soon.  Last month unemployment dropped to 3.9%, lowest since 10% back in October of 2009.  This plus a steadier economy, …

Three Tips to Improve Your Communication

Rene' Boer People

To communicate effectively, we must avoid making assumptions of others based upon what they tell us or the non-verbal signals that they send us.  Remember, this is a two-way street.  Sometimes, they’re making assumptions of us based upon the exact same things. So, avoid making assumptions. When we make assumptions, we invite a breakdown in communication. That’s how rumors get …

Leadership and Management

Rene' Boer Process

Last time we discussed the 4 Truths that you must embrace to Be a Great Boss. Today’s focus is defining Leadership and Management, what makes them different but also, equally important.  Simply put … Leadership is defined as: Working “On” the business Providing Clear Direction Creating an Opening Thinking Management is defined as: Working “In” the business Keeping Expectations Clear …