In a recent EOS Quarterly Meeting, the Leadership Team was proud to report that they had completed each of the ten Rocks (key priorities) that they had committed to getting done. They had gotten close in previous quarters, always exceeding the goal of 80% completion but this was their first “100% quarter”. In fact, I’ve conducted hundreds of sessions with …
Tools, Training & Process
When I was in my teens, my dad bought me a Norelco triple-head electric shaver for Christmas. It was a state-of- the-art tool ready to tackle the dozen or so hairs that were beginning to sprout on my chin. I used it for many years until I became frustrated by its inefficacy to closely shave what was emerging as a …
Real World Results – How EOS Changed Their Business
The Power of Process A month ago I was pleasantly surprised and flattered to hear one of my client’s recent podcasts talking about how the Entrepreneurial Operating System, EOS® has changed his business. I didn’t ask them to do this nor did they invite me to participate, this was all on their own. Jason Zengers, a client of mine, and …
Genuine Praise and Helpful Criticism
You can’t be a Great Boss if you shy away from giving feedback, both positive and negative. When you see something, you must say something. Failing to say something speaks volumes about what is important to you. It’s probably no surprise that employees would prefer feedback to be positive. But what may surprise you is that employees would rather have …
How Strong is your Organization?
Spoiler Alert – 2019 is just around the corner! And that means we are in the middle of Annual Planning season with our clients. One of the high points of the EOS Process is a 2-day planning retreat ideally off site, where the leadership team takes a break to really think deeply about their business; where they’ve been this year, …
The Ten Commandments of Good Decision Making
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Truthful, Specific and Positive Feedback
In my last post I helped you understand the importance of giving your direct reports both genuine praise and helpful criticism. Today, I want to elaborate on how to give genuine praise. I recently attended the 2nd Annual Conference for Companies Running on EOS, held in Minneapolis. It was my privilege to speak on the topic of being a great …
The Best Defense is Good Offense
Employee Retention is No Accident Since I began working the with private business owners 16 years ago, one of the biggest challenges that always comes up is finding good people. This hasn’t changed yet and is not likely to anytime soon. Last month unemployment dropped to 3.9%, lowest since 10% back in October of 2009. This plus a steadier economy, …